Terms of Service

Effective Date: May 13, 2026

These Terms of Service ("Terms") govern your access to and use of Humanize Chat ("Humanize Chat," "we," "our," or "us"), an AI-powered text, voice, and real-time video avatar platform owned and operated by Fair Marketing Inc.

By creating an account, accessing the platform, subscribing to a plan, embedding Humanize Chat on a website, or otherwise using the services, you agree to these Terms.

If you do not agree to these Terms, you may not use Humanize Chat.

1. Company Information

Humanize Chat is owned and operated by: Fair Marketing Inc. 21 Waterway Ave. Suite 300 The Woodlands, TX 77380 Email: getsupport@humanize.chat

2. Description of Services

Humanize Chat provides AI-powered conversational tools, including but not limited to:
  • AI-generated text conversations
  • AI-generated voice interactions
  • AI-generated video avatar interactions
  • Knowledge-base training
  • Document and URL ingestion
  • Real-time conversational AI
  • Website embedding tools
  • Scheduling and automation features
  • Synthetic media generation
Humanize Chat may use third-party artificial intelligence models, hosting providers, speech providers, infrastructure vendors, analytics vendors, or related technologies to provide the services.

3. Important AI Disclaimer

Humanize Chat uses artificial intelligence and machine learning technologies to generate automated responses, voice outputs, and video/avatar interactions. You acknowledge and agree that AI-generated content may:
  • Be inaccurate
  • Be incomplete
  • Be misleading
  • Be offensive
  • Be inappropriate
  • Be harmful
  • Be biased
  • Be unexpected
  • Be outdated
  • Contain fabricated or hallucinated information
Fair Marketing Inc. does not guarantee that any AI-generated response, avatar interaction, moderation system, filter, safeguard, restriction, or safety feature will operate correctly or prevent harmful content. AI technologies are experimental, rapidly evolving, and inherently unpredictable. Humanize Chat is provided "AS IS," "AS AVAILABLE," and "WITH ALL FAULTS."

4. No Guarantees

Fair Marketing Inc. makes no guarantees regarding:
  • Accuracy of responses
  • Reliability of outputs
  • Business performance
  • Lead quality
  • Conversion rates
  • Revenue generation
  • Moderation effectiveness
  • Safety filtering
  • Availability
  • Uptime
  • Error prevention
  • Legal compliance
  • Suitability for any particular purpose
Any marketing statements, testimonials, demonstrations, examples, screenshots, promotional materials, conversion claims, or performance examples are illustrative only and do not constitute warranties or guarantees.

5. Customer Responsibility

You are solely responsible for:
  • Your AI agents
  • Your account
  • Your prompts
  • Your uploaded files
  • Your training documents
  • Your connected URLs
  • Your knowledge-base content
  • Your website deployment
  • Your users and visitors
  • Your AI outputs
  • Your compliance with laws and regulations
You are solely responsible for reviewing, supervising, monitoring, testing, validating, and controlling the behavior of your AI agents. Fair Marketing Inc. is not responsible for what your AI agent says, displays, recommends, implies, generates, or communicates.

6. No Monitoring Obligation

Fair Marketing Inc. has no obligation to monitor, review, supervise, moderate, validate, control, or inspect:
  • AI outputs
  • Conversations
  • Uploaded content
  • Training data
  • Voice interactions
  • Video interactions
  • Avatar behavior
  • End-user activity
  • Website deployments
We reserve the right, but not the obligation, to monitor or remove content or suspend accounts at our sole discretion.

7. Moderation and Safety Disclaimer

Any moderation, filtering, restriction, blocking, safety, or content-control features are provided on a best-effort basis only. These systems may fail to detect, block, filter, or prevent harmful, offensive, illegal, inaccurate, explicit, or inappropriate content. Fair Marketing Inc. makes no guarantee that moderation tools, AI restrictions, safety systems, or safeguards will function correctly. You assume all risks associated with deploying AI systems to end users.

8. Required AI Disclosure

You are solely responsible for clearly disclosing to your users, visitors, customers, and end users that they are interacting with an AI-generated system, avatar, chatbot, synthetic voice, or AI-generated video experience. You are also solely responsible for obtaining all legally required notices, permissions, disclosures, and consents.

9. Recording, Voice and Biometric Consent

You are solely responsible for obtaining any legally required consent related to:
  • Audio recording
  • Video recording
  • AI interaction
  • Monitoring
  • Voice processing
  • Facial processing
  • Biometric processing
  • Transcription
  • Synthetic media
  • Data collection
Fair Marketing Inc. is not responsible for your compliance with biometric privacy laws, wiretap laws, recording laws, consent requirements, or disclosure obligations.

10. Synthetic Media Disclaimer

Humanize Chat uses synthetic AI-generated media, including synthetic voices, avatars, animations, and AI-generated conversational outputs. You are solely responsible for ensuring your use of synthetic media complies with all applicable laws, regulations, rights-of-publicity laws, likeness rights, consent obligations, biometric laws, advertising laws, and disclosure requirements.

11. Custom Avatar & Voice Cloning Features

Humanize Chat may allow customers to create custom AI avatars, synthetic voices, cloned likenesses, cloned speech patterns, or other synthetic media representations using uploaded images, videos, audio, recordings, or related materials ("Custom Avatars"). You are solely responsible for all content, images, videos, recordings, likenesses, voices, biometric information, and materials uploaded or used to create Custom Avatars. By uploading or using such materials, you represent and warrant that:
  • You own all necessary rights, licenses, permissions, and consents.
  • You have full legal authority to use the likeness, image, voice, appearance, identity, and biometric attributes involved.
  • Your use does not violate any law, contract, intellectual property right, privacy right, publicity right, biometric law, or third-party right.
  • You have obtained all legally required permissions and releases from any individual whose likeness, voice, image, or identity is used.
You may not use Humanize Chat to: • Impersonate another individual without authorization. • Create deceptive or fraudulent synthetic media. • Clone celebrities, public figures, influencers, or third parties without authorization. • Violate publicity rights or likeness rights. • Mislead users regarding the identity of a synthetic avatar. • Create unlawful deepfakes or deceptive AI-generated content. Fair Marketing Inc. does not verify ownership, identity, consent, or authorization related to uploaded materials or Custom Avatars. Fair Marketing Inc. is not responsible or liable for: • Unauthorized likeness cloning • Unauthorized voice cloning • Deepfake misuse • Identity misuse • Copyright infringement • Publicity-right violations • Biometric privacy claims • Defamation claims • Fraudulent impersonation • Synthetic media misuse You assume all risks associated with the creation, deployment, and use of Custom Avatars. Fair Marketing Inc. reserves the right to remove, disable, suspend, or terminate any Custom Avatar or account at any time, with or without notice, for suspected violations of law or these Terms.

12. No Professional Advice

Humanize Chat is not intended to provide:
  • Legal advice
  • Medical advice
  • Financial advice
  • Investment advice
  • Insurance advice
  • Mental health advice
  • Emergency services
  • Professional services of any kind
You may not rely on Humanize Chat as a substitute for professional judgment or licensed expertise. Users should independently verify all information.

13. High-Risk Activities Prohibited

Humanize Chat may not be used for high-risk activities where inaccurate outputs could result in death, injury, civil rights impacts, financial harm, or legal liability. Prohibited high-risk uses include, without limitation:
  • Medical diagnosis
  • Emergency response
  • Law enforcement decisions
  • Weapons systems
  • Credit decisions
  • Employment decisions
  • Insurance underwriting
  • Child-directed services
  • Critical infrastructure
  • Government decision-making

14. Prohibited Uses

You may not use Humanize Chat to create, facilitate, support, encourage, distribute, or promote:
  • Sexual content
  • Explicit sexual conversations
  • Pornography
  • Sexual services
  • Graphic sexual acts
  • Child sexual content
  • Illegal drugs
  • Drug trafficking
  • Violence
  • Self-harm
  • Terrorism
  • Hate speech
  • Harassment
  • Abuse
  • Fraud
  • Scams
  • Phishing
  • Malware
  • Hacking
  • Identity theft
  • Illegal activity
  • Deceptive impersonation
  • Political manipulation
  • Misinformation campaigns
  • Exploitation of minors
  • Dangerous instructions
  • Human trafficking
  • Extremist content
Adult-oriented websites may use Humanize Chat only if the AI agent does not engage in sexually explicit interactions or discuss sexual acts. Attempts to jailbreak, manipulate, bypass, disable, reverse engineer, exploit, or evade moderation or AI safeguards are prohibited.

15. Sensitive Data Restrictions

Unless expressly authorized by Fair Marketing Inc. in writing, you may not upload, process, or collect:
  • Social Security numbers
  • Government IDs
  • Protected health information
  • Payment card data
  • Bank account credentials
  • Highly sensitive personal data
  • Biometric identifiers
You are solely responsible for all uploaded content and data.

16. Age Restriction

You must be at least 18 years old to create an account or use Humanize Chat.

17. Third-Party Services

Humanize Chat may rely on third-party providers including AI providers, hosting providers, analytics providers, transcription providers, voice providers, or infrastructure vendors. Fair Marketing Inc. is not liable for outages, failures, inaccuracies, interruptions, delays, security incidents, or actions caused by third-party services.

18. Intellectual Property

Fair Marketing Inc. retains all ownership rights to Humanize Chat, including all software, branding, designs, infrastructure, systems, models, and technology. You retain ownership of content you upload. You grant Fair Marketing Inc. a worldwide, non-exclusive license to host, process, transmit, analyze, display, store, and use uploaded materials solely for the purpose of operating and improving the services. No ownership rights are granted to you except as expressly stated.

19. Reverse Engineering and Abuse

You may not:
  • Reverse engineer the platform
  • Copy the platform
  • Scrape the platform
  • Extract prompts
  • Extract models
  • Benchmark the platform without permission
  • Attempt unauthorized access
  • Interfere with system integrity
  • Circumvent usage limits
  • Abuse APIs or infrastructure

20. Suspension and Termination

Fair Marketing Inc. may suspend, restrict, disable, or terminate your access at any time, with or without notice, for any reason, including suspected violations of these Terms. We may remove agents, conversations, avatars, uploads, accounts, or training data at our sole discretion. We are not liable for losses arising from suspension or termination.

21. Indemnification

You agree to defend, indemnify, and hold harmless Fair Marketing Inc., Humanize Chat, and their owners, officers, employees, contractors, affiliates, agents, vendors, successors, and licensors from and against any claims, damages, liabilities, losses, penalties, fines, costs, expenses, or attorney's fees arising from:
  • Your use of Humanize Chat
  • Your AI agents
  • Your uploaded content
  • Your training data
  • Your website deployment
  • Your business operations
  • AI-generated outputs
  • Violations of law
  • Violations of these Terms
  • Claims brought by your users or third parties

22. Disclaimer of Warranties

To the maximum extent permitted by law, Humanize Chat is provided without warranties of any kind, express or implied. Fair Marketing Inc. disclaims all warranties including:
  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Availability
  • Reliability
  • Security
  • Compliance
  • Performance
We do not guarantee uninterrupted or error-free service.

23. Limitation of Liability

To the maximum extent permitted by law, Fair Marketing Inc. shall not be liable for:
  • Indirect damages
  • Consequential damages
  • Special damages
  • Incidental damages
  • Punitive damages
  • Lost profits
  • Lost revenue
  • Lost business
  • Loss of data
  • Reputational harm
Fair Marketing Inc.'s total liability arising out of or relating to Humanize Chat shall not exceed the greater of $100 USD, or the amount paid by you to Fair Marketing Inc. during the three months preceding the claim.

24. Arbitration and Class Action Waiver

Any dispute arising from these Terms or Humanize Chat shall be resolved exclusively through binding arbitration in the State of Texas. You waive any right to:
  • A jury trial
  • Participate in a class action
  • Participate in a representative action
All disputes must be brought individually.

25. Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to conflict-of-law principles.

26. Force Majeure

Fair Marketing Inc. shall not be liable for delays or failures caused by events beyond our reasonable control, including:
  • Internet outages
  • Cyberattacks
  • AI provider outages
  • Hosting failures
  • Government actions
  • Natural disasters
  • Labor disputes
  • Infrastructure failures

27. Export Compliance

You may not use Humanize Chat in violation of U.S. export laws, sanctions laws, or trade restrictions.

28. Changes to Terms

We may update these Terms at any time. Continued use of Humanize Chat after changes become effective constitutes acceptance of the updated Terms.

29. Contact Information

Fair Marketing Inc. 21 Waterway Ave. Suite 300 The Woodlands, TX 77380 Email: getsupport@humanize.chat